The concept of social media marketing has divided online marketers into two groups - those who benefit from it, and those who are yet to make the most of this form of marketing. Those in the second group must understand that they are lagging behind if not using social networking websites like Facebook and Twitter, social bookmarking websites like Digg and Reddit, video promotion websites like YouTube, and personal blogs for online business promotion.
To get into the first group, it is important to learn what makes social media marketing the best way to achieve online business exposure. Here are the top advantages one can expect from this growing marketing concept-
Building Brand Awareness - Getting your business exposed on Facebook and Twitter can help in establishing and strengthening your brand. You can boost awareness about your brand to the ever-growing numbers of social media users. If you are able to make the brand familiar to one social media user, you can expect the message to spread to friends in his/her network and to those in their networks, and so on.
Easy Market Research - Surveys and polls have always been the part of market research and business promotion. Earlier, efforts were required to create these research tools and make them available to target audiences. Social media networks not only provide business research tools, but also allow audiences to conduct market research.
Fast Access to Customer Opinions - You can find out if your customers like your products or not on social media networks easily and in no time. The direct opinions of consumers can be obtained using these networks, and such feedback can be of great help in making your business products and services better.
Instant Attention to New Developments - The launch of new products and services, opening up of a new business branch, and many such new business developments can be updated on social media websites. This helps in gaining instant attention of people who are already following your business profile. Promoting new business developments has never been as easy and cost-effective as with social media websites.
Interacting to Build Trust - Today, it is very important for a business to keep in touch with its customers. Interacting by answering their questions and clearing their doubts can help you gain their trust and loyalty. There is no better medium than social media websites to interact with business customers. Customer relationship management is indeed the perfect business mantra, and it can be practiced through social media marketing.
Keeping an eye on the competition and improving search engine results too are among the impressive benefits of social media marketing. Your business competitors will be taking advantage of new age marketing, and you would definitely not like to lag behind in the race.
Author: Jack Goldwins / Posted: 30-05-2011